Under The Hood: Why Is Toyota So Reliable?

why is toyota so reliable?

Posted at Mon, Oct 16, 2023 10:25 AM

Legendary Reliability

Toyota is known for vehicles that keep running for hundreds of thousands of miles. But why is Toyota so reliable? We have an inside look at what makes Toyota tick, but you can also stop by Westbury Toyota to get the inside scoop.

Toyota Trucks That Last Like the Energizer Bunny

It’s not uncommon to see a Toyota Tacoma or a Camry that has well over 200,000 or 300,000 miles on the odometer. In many cases, this is because Toyota prioritizes durability and reliability over extra horsepower and more torque. They call it over-engineering. While competitors are maximizing the amount of horsepower an engine can produce and putting a strain on all the engine components in order to do so, Toyota dials it back, so the engines don’t have to work as hard. The result? Plenty of power that lasts longer.

Quality Management Every Step of the Way

Toyota sets the standard in auto production for quality control. The Total Quality Management system means that every stage of production is closely monitored for quality in order to ensure it meets certain standards. This, along with several other factors, answers the question, “Why is Toyota so reliable?”

When We Hear the Name Toyota, We Think Quality

Did you know that 80% of Toyota’s that were sold 20 years ago can still be found out on the road? Again, it’s because of Toyota’s extra attention to detail. You’ll only see new features or engine enhancements after Toyota has done thorough research and development to make sure it is safe and reliable from all sides. Because of this attention to detail, Toyota never accelerates the production of any vehicle, whether it’s an SUV, truck, or sedan.

toyota reliability

Continuous Improvement

Improvements come in small doses with Toyota vehicles. You won’t see a new Toyota model or a new feature until there is a reason to improve on what they already have. Instead, continuous improvement on current vehicles is the focus. Designers and engineers will look at a vehicle from different perspectives to determine if there is any way to improve it.

Complete Participation – From Everyone

In the manufacturing process, many automakers have an assembly line where workers just put together the parts they are responsible for, and then the vehicle is moved to the next checkpoint. Toyota thinks about manufacturing very differently. They emphasize complete participation. This means that every worker is encouraged to give feedback on both the design and engineering of every vehicle. Even the salespeople at dealerships such as Westbury Toyota can give feedback. The company will read notes and feedback and then determine if any ideas are worth pursuing.

Why is Toyota So Reliable?

There are several answers to this question. Toyota's dedication to continuous improvement, quality control, and a philosophy that places the customer first are some of the reasons. The next time you walk into Westbury Toyota to find your next Toyota, you’ll know you are getting the best in quality and reliability.

 

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Testimonials

M A Rasheed
M A Rasheed
GOOGLE
7-16-2026
Full Star Full Star Full Star Full Star Full Star

I refer to Alberto in Westbury Toyota for deals and he explained very well about cars and suggested me a good car.

xinlei lin
xinlei lin
GOOGLE
7-16-2026
Full Star Full Star Full Star Full Star Full Star

kabir great sales experience recommend him to anybody

Ron Seaton
Ron Seaton
GOOGLE
7-16-2026
Full Star Full Star Full Star Full Star Full Star

Bought a car today from Jaheim Perry at Westbury Toyota. He, and the rest of the staff, worked very hard to get me the deal I wanted. He even stayed after his shift to make sure I drove away in the car I wanted.

Danny Dimarzo
Danny Dimarzo
GOOGLE
7-15-2026
Full Star Full Star Full Star Full Star Full Star

Mohammad was great helping me with my new truck. Highly recommend

LITON AHAMED
LITON AHAMED
GOOGLE
7-15-2026
Full Star Full Star Full Star Full Star Full Star

Excellent service, very professional and above and

Juanestevezd
DEALERRATER
7-15-2026
Full Star Full Star Full Star Full Star Full Star

Excellent service, very professional and above and beyond for understanding customer motivations and plans, for coming with a reasonable solution to meet my needs.

kenleigh Belotte
kenleigh Belotte
GOOGLE
7-15-2026
Full Star Full Star Full Star Full Star Full Star

Evin Mejia: was very helpful in making the purchase.

Tony Hunter
Tony Hunter
GOOGLE
7-14-2026
Full Star Full Star Full Star Full Star Full Star
Shui Wing Tseung (Wing)
Shui Wing Tseung (Wing)
GOOGLE
7-14-2026
Full Star Full Star Full Star Full Star Full Star

I had an excellent experience working with Jaheim Perry. He made the entire experience smooth and straight forward from start to finish. He was professional and took time to answer all my questions. I highly recommend asking for Jaheim.

Da Lin
Da Lin
GOOGLE
7-14-2026
Full Star Full Star Full Star Full Star Full Star

(Translated by Google) This car buying experience was very pleasant. Kabir is a very enthusiastic and patient person. Every time we came to inquire, he answered all our questions patiently. Even in the hot summer, he took us to see and test drive the car and explained everything carefully. That's why we decided to buy this car. Thank you, Kabir 🙏☕️ (Original) 这次买车非常愉快, Kabir 是一个非常热情耐心的人,我们每次来咨询,都百答不厌,炎热的夏天带我们看车试驾,认真讲解,所以我们就决定买下这款车,谢谢 Kabir 🙏☕️

Alex P
Alex P
GOOGLE
7-14-2026
Full Star Full Star Full Star Full Star Full Star

(Translated by Google) Communication and negotiation with Alberto Atenecio was excellent. He always strives to provide the best car prices for his customers. 5 stars ⭐️⭐️⭐️⭐️. Julio Diaz was very generous in assisting us and answering our questions during parts of our visit; excellent customer service. The best service. (Original) La comunicación y negociación con Alberto Atenecio fue estupenda. Siempre luchando por proveer el mejor precio de carros para sus clientes 5 estrellas ⭐️ ⭐️⭐️⭐️ Julio Diaz fue muy generoso en atendernos y responder a preguntas que teníamos durante algunos tramos de nuestra visita, muy buena atención al cliente. El mejor servicio.

Eve S
Eve S
GOOGLE
7-14-2026
Full Star Full Star Full Star Full Star Full Star

Thanks to Alberto Atenecio for providing a great shopping experience today, negotiating went smooth, huge thanks to Julio Diaz as well who helped with any questions throughout the process. Excellent service.

A Johar
A Johar
GOOGLE
7-13-2026
Full Star Full Star Full Star Full Star Full Star

Got a highlander here. Marc Anthony was so helpful, made it a very easy and enjoyable buying process. Very pleased with service.

Lynda Go
Lynda Go
GOOGLE
7-13-2026
Full Star Full Star Full Star Full Star Full Star

Michelle Mejia was amazing in helping us find a car that fit our needs!!! She showed excellent customer service from the moment of the initial greeting. She is very memorable and knowledgeable. We learned a few things and we were able to make better decisions. I will most definitely recommend her and the Westbury location to my friends.

Jay Xie
Jay Xie
GOOGLE
7-13-2026
Full Star Full Star Full Star Full Star Full Star

Kabir is a great sales person

Michael Alvarez
Michael Alvarez
GOOGLE
7-13-2026
Full Star Full Star Full Star Full Star Full Star

Nabeel I. did a fantastic job job getting me into my 2026 Toyota Camry. He made the whole process very easy. Highly rated!

Seamus C
Seamus C
GOOGLE
7-12-2026
Full Star Full Star Full Star Full Star Full Star

I really enjoyed my experience purchasing from this dealership. Mohammad went above and beyond to help find the perfect fit for me. I'm very happy with my car, and Cant recommend him or this particular location enough.

Yan Jiang
Yan Jiang
GOOGLE
7-12-2026
Full Star Full Star Full Star Full Star Full Star

Thank you for setting me up on my brand new 26 rav4 Dennis Zheng!

Jung S. Ki
Jung S. Ki
GOOGLE
7-12-2026
Full Star Full Star Full Star Full Star Full Star

Thank you, you are the best

A Sid
A Sid
GOOGLE
7-11-2026
Full Star Full Star Full Star Full Star Full Star

Mr Mohammad Dar sold us a Sienna 2026.

Far Q
DEALERRATER
7-11-2026
Full Star Full Star Full Star Full Star Full Star

Mr Mohammad Dar sold us a Sienna 2026. We visited 4 different dealerships and our experience with them was stressful. Our final visit was with Mr Dar. He is a true professional, answered all our questions and I can honestly add, he gave us a fair deal and treated us like family with utmost respect and care. Thank you Mr Dar. I m confident his coworkers at Westbury Toyota r good but he is truly exceptional.

Freddy Eira
Freddy Eira
GOOGLE
7-10-2026
Full Star Full Star Full Star Full Star Full Star

Came to Westbury Toyota to try and see my options with my 4Runner lease which was coming to an end. Jerod greeted me and helped me get into a beautiful new Rav4. He was extremely helpful, explained everything and even though it took a long time, no fault of his due to waiting on DWV and others, he was extremely friendly and made me feel comfortable with the wait time. Definitely will recommend him for future purchases. Thank you so much !!!

Stanley Geotes
Stanley Geotes
GOOGLE
7-10-2026
Full Star Full Star Full Star Full Star Full Star

Evin Mejia was excellent, helped me with my brand new Camry!

The extra touch was that our sales person was outside

Megagirlcd55
DEALERRATER
7-10-2026
Full Star Full Star Full Star Full Star Full Star

The extra touch was that our sales person was outside waiting for us and escorted us in holding an umbrella over me. This was an unexpected touch and greatly appreciated. We found out that our sales person had taken ill and received Natasha Wallace as our new sales person. She made the transition very easy and was extremely helpful and cared about our needs. She showed us the car to ensure it was what we wanted. Natasha was very patient when showing us the different features of the car and how things worked. She ensured that I was comfortable with all the new features and insured I was able to properly use them. She also encouraged question and informed us that in the future if we had any questions to please reach out to her anytime. I felt very comfortable and would highly recommend Natasha to friends or family who might be interested in purchasing a new car.

Steve Glasser
Steve Glasser
GOOGLE
7-9-2026
Full Star Full Star Full Star Full Star Full Star

I worked with Evin Mejia to lease my third set of cars from Westbury Toyota. Working with him was an excellent experience.

sam
sam
GOOGLE
7-9-2026
Full Star Full Star Full Star Full Star Full Star

We had an amazing experience working with Jerod! He helped us get into our brand-new Toyota Corolla and made the entire process smooth from start to finish. He was incredibly patient, friendly, knowledgeable, and never made us feel pressured. He took the time to answer all of our questions and made sure we were comfortable every step of the way. I highly recommend asking for Jerod. Thank you again for making this such a great experience!!!

Alexandra Heras
Alexandra Heras
GOOGLE
7-9-2026
Full Star Full Star Full Star Full Star Full Star

Had a spectacular experience with Marvin Lopez at Westbury Toyota

Far Q
Far Q
GOOGLE
7-9-2026
Full Star Full Star Full Star Full Star Full Star

I bought a Toyota Sienna from Westbury Toyota. I visited 4 other dealerships in Nassau and Suffolk. As most know, buying a car can be hectic and stressful and that was my experience with them then I ran into Mohammad Dar at Westbury Toyota. Man is compasionate, knowledgeable and a true professional and truly made the car buying experience a breeze. He answered all our questions patiently and politely and some same questions were asked multiple times. Thank u Mr Dar. God Bless.

The sales person was not only professional but she

Vkandhai
DEALERRATER
7-9-2026
Full Star Full Star Full Star Full Star Full Star

The sales person was not only professional but she explained everything in details and was very honest.

Highly recommend.

Ptrosk
DEALERRATER
7-8-2026
Full Star Full Star Full Star Full Star Full Star

Highly recommend. Helpful and professional. Didn’t try to talk me into anything I didn’t need. 5 star

The service by Pedro Carrillo was outstanding.

Rosemarycruzcastro39
DEALERRATER
7-8-2026
Full Star Full Star Full Star Full Star Full Star

The service by Pedro Carrillo was outstanding. He was friendly, knowledgeable and honest. Excellent communication and interpersonal skills, I will always come back to Westbury Toyota to see him. 100% reccomended.

DannyO
DannyO
GOOGLE
7-7-2026
Full Star Full Star Full Star Full Star Full Star

I recently purchased a truck from Marc Anthony at Westbury Toyota, what a great experience. After shopping at several other dealerships working with Marc was night and day. Marc was able to work within my budget, finding the truck I was looking for at the right price and giving me a great value for my trade-in. There was no pressure, everything was super straightforward. Unlike the other dealerships I had previously visited, when I asked for the out the door price, it was already the price he gave me. No dealer fees, no add-on fees, no additional service fees etc. Just the price of the truck + tax + tags. Wow, this was a first, Thank you Marc & Westbury Toyota for making the purchase experience straightforward and stress free! This dealership is doing it right.

Pedro made the deal easy.

camelgar3
DEALERRATER
7-7-2026
Full Star Full Star Full Star Full Star Full Star

Pedro made the deal easy. Went through the steps of the car buying process together with us and we were able to reach a solid deal.

Renee Lin
Renee Lin
GOOGLE
7-7-2026
Full Star Full Star Full Star Full Star Full Star

Nabeel gave amazing service. Highly recommend

Danny FX
Danny FX
GOOGLE
7-6-2026
Full Star Full Star Full Star Full Star Full Star

I had an excellent experience working with my salesman Nabeel. He was professional, knowledgeable, and made the entire car-buying process easy and stress-free. He answered all of my questions, never made me feel pressured, and went above and beyond to make sure I was happy with my purchase. I highly recommend him to anyone looking for a great car-buying experience!

Renee Charitable
Renee Charitable
GOOGLE
7-6-2026
Full Star Full Star Full Star Full Star Full Star

Working with my salesman Nabeel was a fantastic experience from start to finish. He was honest, patient, and genuinely cared about helping me find the right vehicle for me. The process was smooth, and I couldn’t be happier with my purchase. I highly recommend asking for him if you’re looking for outstanding service.

Shannon Myles
Shannon Myles
GOOGLE
7-6-2026
Full Star Full Star Full Star Full Star Full Star

Kabir helped me find a vehicle and get a deal that I couldn’t be happier with! He was personable and helpful and very transparent throughout the process. Highly recommend!!

Mahmood Ahmad
Mahmood Ahmad
GOOGLE
7-6-2026
Full Star Full Star Full Star Full Star Full Star

Very friendly and professional. Mr. Muhammad Dar is very professional and help full. Just bought Toyota RAV4 from Westbury Toyota. the transaction was so smooth. Very happy. Thank you

SS MAKEOVERS
SS MAKEOVERS
GOOGLE
7-6-2026
Full Star Full Star Full Star Full Star Full Star

Kabir Ajenishe is very professional with his work . He knows how to deal with a clients . He is very polite n nice . I recommended him to every one . 👍👍👍

Pedro was very knowledgeable, easy to work with, and very

MK
DEALERRATER
7-5-2026
Full Star Full Star Full Star Full Star Full Star

Pedro was very knowledgeable, easy to work with, and very accessible at all times throughout the car-buying process. Plan on working with him in the future.

There are certain moments in life you’ll always remember,

jenniferaebly
DEALERRATER
7-5-2026
Full Star Full Star Full Star Full Star Full Star

There are certain moments in life you’ll always remember, and buying my son’s first truck is one of them. Thanks to Pedro at Westbury Toyota, that memory will always be a special one. As a parent, this wasn’t just buying another vehicle—it was celebrating a milestone and watching my son take another step into adulthood. Pedro understood that from the very beginning. He treated us with kindness, respect, and genuine care throughout the entire experience. I’ve dealt with many car salespeople over the years, and I can honestly say Pedro is one of the best. He was never pushy or trying to “make a sale.” Instead, he listened to what we wanted, answered every question with patience, and made sure we felt comfortable every step of the way. His honesty and professionalism gave us complete confidence in our purchase. We drove home in a beautiful pre-owned 2022 Chevy Silverado, and seeing the smile on my son’s face made it all worthwhile. Pedro went above and beyond to make sure everything was perfect, and his dedication didn’t go unnoticed. It’s rare these days to find someone who truly cares about their customers, but Pedro absolutely does. If you’re shopping for a vehicle, do yourself a favor and ask for Pedro. He’ll treat you like family, not just another customer. Thank you, Pedro, for making such an important day in our lives so memorable. We are incredibly grateful and will happily recommend you and Westbury Toyota to anyone looking for an honest, caring, and exceptional car-buying experience.

Jennifer A.
YELP
7-4-2026
Full Star Full Star Full Star Full Star Full Star

Jaheim Perry provided excellent service!

Anmolekta
DEALERRATER
7-4-2026
Full Star Full Star Full Star Full Star Full Star

Jaheim Perry provided excellent service! If you’re looking to purchase go to Jaheim for a great deal!

Henry L.
Henry L.
GOOGLE
7-3-2026
Full Star Full Star Full Star Full Star Full Star

I was in the process of upgrading my 13 year old Tacoma, and I had a price in mind before I went. Evin Mejia was working the parking lot that morning when I pulled in because of the construction at the dealership. He greeted me and my family and took us inside to his desk and we discussed pricing and the possible trade in. Evin worked quickly to present my offer to his sales manager and within 20-30 minutes we had a deal. Evin made the process simple and easy and made me feel like he understood me as a customer, who didn’t want to play the “let me talk to my manager” game. I would definitely recommend him to friends and family.

We got tundra today and Pedro and Rafael attended us

Javier.man.97
DEALERRATER
7-3-2026
Full Star Full Star Full Star Full Star Full Star

We got tundra today and Pedro and Rafael attended us very well, the financing process was fast, they did an excellent job

Quishawna Camila Etnel Santos
Quishawna Camila Etnel Santos
GOOGLE
7-12-2026
Full Star Full Star Full Star Full Star Empty Star
michael chen
michael chen
GOOGLE
7-3-2026
Full Star Full Star Full Star Full Star Empty Star
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